General conditions
General terms and conditions for delivery of products by Madée B.V.
Quellijnstraat 150-2, 1053XM Amsterdam
1 APPLICABILITY
1.1 On all offers, orders and agreements made between the Orderer and Madée B.V.
("Madée") come into effect, only these general terms and conditions shall apply.
1.2 Deviating and/or additional clauses may only be invoked by the Ordering Party if and insofar as they have been expressly accepted by Madée.
1.3 The Orderer with whom contracts have once been made on these terms and conditions, accepts the applicability of these terms and conditions to subsequent agreements between him and Madée.
2 FORMATION OF AGREEMENT
2.1 A purchase agreement comes into existence between Madée and the Orderer at the moment the Orderer accepts an offer from Madée through the complete and correct completion of the form made available by Madée.
3 PRICE
3.1 Madée reserves the right to change the prices of the products it offers in service form during the term of the service, in which case Madée shall notify Besteller at least 14 days in advance and Besteller shall have the option to cancel the service within 10 days without owing Besteller any compensation.
3.3 Actions and offers are valid while supplies last.
3.4 The Madée personal discount code is intended to recruit new paying customers from your own direct circle (by word of mouth, social media and/or email). Madée discount codes may not be used for commercial purposes and/or purposes other than those for which they were issued. In addition, under no circumstances is it allowed to use the Madée brand name and all possible combinations of misspellings within url combinations and thereby attract traffic that is used to distribute the discount code.
3.5 Any (attempted) fraud or other unauthorized act will be registered and result in the denial of the use of discount codes. Madée reserves the right to retroactively deduct the obtained discount and accumulated credit.
4 PAYMENT
4.1 For payment, the Orderer can only use the payment options offered by Madée.
4.2 By making the first payment via iDeal on Madée's website, the Orderer authorizes Madée to also collect future payments from the relevant account number.
4.3 Payment shall be made no later than 14 days after a purchase agreement is concluded. Periodic payment shall take place prior to each delivery.
4.4 In case of late payment, e.g. due to reversal of debited amounts or due to insufficient balance on the relevant account, a fee of EUR 2.50 may be charged.
4.5 If payment after the first reminder is not made within the period specified therein, Madée shall be entitled to unilaterally terminate the subscription with immediate effect, without prejudice to the right to compensation and the right to collect overdue payments and to recover the associated collection costs from the Orderer.
4.6 Invoices and payment reminders shall be offered by Madée exclusively electronically.
4.7 The amount to be collected by Madée is equal to the amount of the order placed by the Orderer.
4.8 If due to a change during the term of the subscription, an increase or a decrease the amount to be collected changes, Madée retains the right of direct debit until the subscription is discontinued.
5 TERMINATION OF CONTRACT
5.1 The Ordering Party may at any time temporarily suspend the agreement, change or cancel the subscription forms offered by Madée subject to the notice period agreed for this purpose before the next delivery, should this change or cancellation cross the ready delivery it will be processed no later than the following delivery.
6 DELIVERY, DELIVERY TIME AND EXECUTION
6.1 We deliver anywhere in the Netherlands.
6.2 Delivery shall be made at Madée's expense to the address provided with the order.
6.3 The Orderer (i.e., the person to whom the shipment is sent) will be the declarant and importer in the country for which the shipment is destined.
6.4 Delivery is only possible on the days specified by Madée.
6.5 Madée delivers to the address you have entered as the delivery address in your customer account on our website. If you wish to change the delivery address and cross it a ready delivery will be processed no later than the following delivery.
6.6 If the personal transfer of the products is not possible, the contract can be fulfilled by delivering the products to neighbors or to the nearest collection point
6.7 Should the products remain unpaid at the time of personal transfer conf. paragraph 4, Madée retains ownership until the purchase price is paid in full.
7 REPEAT
7.1 When purchasing products, the Orderer has the option of dissolving the agreement without giving reasons for 14 days. This cooling-off period commences on the day after receipt of the order.
7.2 During the contemplation period, the Ordering Party shall handle the product and its packaging with care. The Orderer shall only unpack the products to the extent necessary to assess whether he wishes to keep the product. If the customer exercises his right of withdrawal, he shall return the product with all delivered accessories and - if reasonably possible - in the original condition and packaging to Madée in accordance with the instructions given by Madée.
7.3 An order can be returned to the following address: Madée B.V., Gaasterland 2c, 1948 RG, Beverwijk.
7.4 The costs of return shall be borne by the Ordering Party.
7.5 If the Orderer has already paid for the products, Madée shall refund the payment to the Orderer within 30 days after the products have been received back.
8 DATA PROTECTION
8.1 When processing an order, we process the Orderer's personal data. To inform the Orderer about what happens to his or her data, we maintain a privacy statement.
9 WARRANTY AND LIABILITY
9.1 Madée only guarantees that the products it delivers are suitable for the purpose for which they are intended based on the information provided by Madée, and guarantees that the products comply with any legal obligations and other governmental regulations applicable to that purpose of use.
9.2 Madée guarantees that the products and services it provides are produced respectively delivered with respect for people and the environment, without the use of child labor.
10 CHANGES
10.1 Madée reserves the right to modify these terms and conditions at any time. It is recommended that you regularly consult these terms and conditions
11 DESCRIPTION
11.1 If the Ordering Party fails to fulfill its obligations under this agreement, Madée shall have the option to: a. give the Ordering Party the opportunity to fulfill its obligations within a period of time set by Madée; b. rescind the agreement in whole or in part without prior warning; Madée shall at all times reserve the right, in addition to rescission of the agreement, to claim full compensation for all damages and costs from the Ordering Party.
12 TRIAL SUBSCRIPTION
12.1 Madée offer a trial subscription. One trial subscription can be ordered per residential address.
12.2 This trial subscription can be adjusted, paused or cancelled by the customer on a daily basis
13 REFERRAL
13.1 Customers with a subscription to Madée can invite others to try Madée.
13.2 The existing customer earns a €5 discount on their next delivery within their subscription when the invited person takes out a trial subscription
13.3 The invited person can take out a trial subscription for €9.95 instead of €14.95
13.4 Excluded from participation are
- Those who already have or have had an account with Madée
- Those who live at the same address as someone who is already a customer
14 DISPUTES AND APPLICABLE LAW
14.1 All obligations between Madée and the Orderer shall be governed by Dutch law.
14.2 The District Court in Rotterdam shall have exclusive jurisdiction over any disputes between Madée and the Orderer arising from or otherwise related to the agreement.
Bussum, November 2023